Programme Steps
A product-specific sales training programme of learning that includes the following elements:
Step One: Complete a Pre-Course Questionnaire.
Step Two: Delegates are assigned a mini-SAF accredited e-Learning package of 6 modules covering the basics of each product (CH, BCH, FL, HP, PCP & LP only). Delegates should complete these before step three.
Step Three: Instructor-led session with Karen Morton, in a classroom, to discuss your current understanding of each product, tools to use when selling the benefits of these products to customers/clients and technical aspects such as recoverable VAT etc.
Step Four: An online session to discuss the ROI and how they have implemented their learning into their daily roles.