Who should attend?
This course is suitable for any role where communicating is key, particularly those in Sales or Account Management.
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Using Neuro Linguistic Programming (NLP) techniques to improve behavioural skills and enhance communication, rapport building and goal setting to make a positive impact on business performance. In our sector, where communication is a key competence, these skills are particularly relevant across many disciplines.
Learning Outcomes
This course will give delegates a good understanding of how:
- They can change their behaviour to improve relationships and build rapport with customers.
- To understand more readily their customer's buying preference.
- To improve your influencing skills and learn the art of persuasion, which means improved sales results for the team and salesperson.
Who trains this course?
Roy McDonald’s background is in sales, management and leadership within several sectors including the Automotive and ERP industries. He has been successful in training and coaching teams, individuals and senior managers – helping them to achieve their business and personal goals. With a style that is both engaging and pragmatic, Roy is a fantastic asset to the BVRLA training team.
Duration and Cost
9.30am - 4.30pm
*Book your spaces 2 weeks or more in advance of the course date and receive a £100 discount on the course fee*
Member Fee: £329 + VAT (Full Price £429 + VAT less than 2 weeks before the course date)
Non-Member Fee: £529 + VAT (Full Price £629 + VAT less than 2 weeks before the course date)
Have you considered Driven By You?
This course, alongside our whole course portfolio, can be 'Driven by You' exclusively for your business. Visit our BVRLA Driven by You page to find out more.
